Returns & Exchanges

At Ame_handmadesg, we take pride in the craftsmanship of our handmade fashion pieces and want you to be completely satisfied with your unique purchase. If your item isn't quite right, we offer a 14-day return or exchange policy for all unworn items in their original condition.

Return Process

  • 1.
    Initiate Your Request

    Contact our customer service team via email or Instagram DM with your order number and the reason for your return or exchange.

  • 2.
    Wait for Approval

    Our artisans will review your request within 48 hours to ensure the item is eligible for return based on our handmade quality standards.

  • 3.
    Pack and Ship

    Securely package the item in its original packaging and mail it back to our Singapore studio using a trackable shipping service.

  • 4.
    Receive Refund or Exchange

    Once we receive and inspect the item, we will process your refund to the original payment method or ship out your new handmade selection.