Returns & Exchanges
At Ame_handmadesg, we take pride in the craftsmanship of our handmade fashion pieces and want you to be completely satisfied with your unique purchase. If your item isn't quite right, we offer a 14-day return or exchange policy for all unworn items in their original condition.
Return Process
- 1.Initiate Your Request
Contact our customer service team via email or Instagram DM with your order number and the reason for your return or exchange.
- 2.Wait for Approval
Our artisans will review your request within 48 hours to ensure the item is eligible for return based on our handmade quality standards.
- 3.Pack and Ship
Securely package the item in its original packaging and mail it back to our Singapore studio using a trackable shipping service.
- 4.Receive Refund or Exchange
Once we receive and inspect the item, we will process your refund to the original payment method or ship out your new handmade selection.